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Presented by Steven Lockwood, Lean Business Advisor, CITEC, Inc.
Unleash employees on your organization’s most challenging problems by giving them the 'know how' to properly understand a problem, diagnose the potential root causes, create an action plan, attack the causes, and measure results.
Session Description:
Organizations of all types face challenging problems. Some choose to address problems in superficial ways for short term returns with long term consequences. Others commit to building a quality organization by building a strong group of problem solvers.
When part of the organizational fabric, A3 engages members in collaborative, in-depth problem-solving. It drives problem-solvers to address the root causes of problems which surface in day-to-day work routines.
Attendees get an overview of A3, a team based, root cause problem solving process with proven success. This workshop begins the conversation for how your employees and organization will attack problems starting tomorrow.
We will use examples to illustrate the process and discuss how to overcome common weaknesses that are often found when trying to apply problem solving techniques.
Setting up your team for success
Teaching your team how to use the problem solving process
Evaluating how well your team is using the problem solving process
Ensuring that your team will implement solutions that will prevent the problem from recurring
This important overview on Efficient Problem Solving Using A3 is being offered as part of CITEC's Taste Test seminar series, a series of introductory seminars designed to help North Country companies understand how to improve their operations by providing a taste to business leaders on important program topics.
Who must attend:
This taste test introduction to 'Solve Problems - with A3' is ideally suited for managers and owners in all types of organizations who need to increase profits by finding and resolving the root causes of problems in their business processes, including:
CEOs
Plant Managers
Team Leaders / Supervisors
Business Owners
Public Officials
Human Resources Professionals
Project Managers
About the trainer:
CITEC lean business advisor Steven Lockwood is poised to deliver a presentation with impact. He gained expert insight through earlier work for rubber track manufacturer Camoplast, headquartered in Magog, Quebec.
Lockwood participated in several A3 training exercises, including a Champions course. As a result of the course, he became coach for A3 problem solvers within the organization. He and his team developed A3's that resulted in the elimination of their #1 customer defect, as well as 60% reduction in internal non-quality results. Lockwood will share excerpts from his first-hand experience, and plant seeds for how it can be put to work at your organization.
Payment & Registration:
The cost to attend this valuable 2-hour overview on Efficient Problem Solving Using A3 is just $45/person, which includes attendee packets with copies of all presentation materials and refreshments.
Register Early & WIN! Registrations received prior to 2/24/12 will be entered to WIN a FREE on-site assessment of your current problem solving tactics to help you determine if A3 is the right program to meet your needs.
To register, please use the links provided below based on the Location / Date you prefer to attend. Then, follow the steps to register. Payment in advance of the event is requested. You may pay by credit card* at time of registration, or mail a check payable to CITEC, Inc., Box 8561, Clarkson University, Potsdam, NY 13699-8561.
Plattsburgh, NY – REGISTER NOW!
Tuesday, March 6, 2012, 2pm – 4pm
Watertown, NY – REGISTER NOW!
Wednesday, March 7, 2012, 2pm – 4pm
Canton, NY – REGISTER NOW!
Thursday, March 8, 2012, 2pm - 4pm
Registrations must be received before close of business on Friday, March 2nd, to ensure your attendance at this valuable session.
*Please Note: If paying with a company-issued credit card, you will need to have the business address assigned to that account. For example, the address assigned to a corporate card may be the main business location and not your facility address. If you run into problems, please email our event coordinator to request and invoice.
A full refund is available for cancellations made at least 10 business days prior to the workshop. Within 10 business days, only substitutions will be accepted. No-shows will be charged the full seminar registration fee.
