It takes a great deal more finesse today to manage
employees in complex organizational structures. This training process
will help you to respond to and manage conflict in more meaningful
ways that result in greater workplace harmony and accord.
Learning Objectives:
Identify the sources of conflict in organizations
Understand your typical responses to conflict
Identify emotional triggers in oneself and others
Assess your conflict management style
Use effective communication to reduce conflict
Who Should Attend:
People who
want to enhance their skills in responding to and managing conflict in productive
ways
