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HR Assess & Assist

Personnel & Policy Manuals
Job Descriptions & Recruiting
HR Contract Management
Leadership Development Training
Customer Service Training
Employee Selection, Development & Retention
Situational Interviewing
Preventing Workplace Violence / Workplace Harassment
Conducting Effective Performance Appraisals
Progressive Discipline
Effective Team Building
Time Management / Conducting Effective Meetings
Improving Supervisor-Employee Relationships with MBTI
Motivating for Success
Conflict Resolution
Creative Problem Solving
Self-Directed Work Teams
Emotional Intelligence (EI)










The success of every company depends on having employees who are engaged and connected to the bigger picture goals of your organization. CITEC’s expertise in human resources, employee training and leadership coaching help address your company’s unique needs to connect the dots that will connect your employees.

You can count on CITEC to help you with the HR & Training needs that will make your business better.

Since our inception in the early 1980’s, CITEC has been working with North Country organizations to improve their ability to compete. And, as every business leader knows, it is extremely costly to a business not to have the right employees, with the right skills, doing quality work in the most efficient way.

CITEC’s expert business advisors work with you to get the results you need by connecting your business goals with your employees through alignment of your:

HR Programs / Processes

We can help you attract and retain the talent necessary to achieve your goals.

Training Strategy

Establish a process that gives employees the skills necessary for success.

Process Improvement

Whether it is lean tools, quality improvements or safety, we’ll work with you to establish the right system.

A great place to start is with CITEC's HR Assess & Assist service to find out where your organization may have HR issues that require attention.  Contact CITEC Business Advisor & HR expert Debi Pettit, SPHR, today to schedule a time to meet and learn more about how we can help your organization.

Use the links at left to learn more about some of CITEC's specific programs. If you need something that is not listed here, we can get it for you through our network of resources ... just contact us.


In addition to the HR expertise of CITEC's staff, we are also one of the founding members and a proud partner in the North Country HR Consortium. The NCHRC is a membership organization that brings together resources from all facets of HR -- legal, staffing and recruitment, employee assistance services, training, compliance, etc. -- to address the HR needs of businesses located in New York State's Franklin, Clinton & Essex Counties. Click Here to visit the website for more information.

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