 |
|
|
|
|
|
|
|
|
|
 |
|
||||||||
 |
 |
 |
 |
 |
 |
 |
 |
 |
|
 |
 |
 |
|
||||||
 |
|
||||||||
To help companies tackle non-production efficiency opportunities, we have developed a training series that specifically covers the critical areas of waste from the office environment: HR, customer service, AR/AP, etc.
This series includes 10 sessions, conducted in a learn-teach-implement framework, with coaching between sessions to focus lessons learned in the training on a key opportunity area.
These full-day workshops are offered at a rate of one session per month, over a 10-month period – covering two Lean concepts at each session specific to the office environment. Participants in this program will learn and apply the Lean Office tools that directly impact their office environment to realize significant improvements.
| Session | Topics |
| 1 | Getting Started, Course Logistics; Introduction to Lean for the Office |
| 2 | Change Management & Transition Management (Office) |
| 3 | Current State & Future State Value Stream Mapping (Office) |
| 4 | Implementation Planning & Hoshin (Strategy Development for the Office Value Streams) |
| 5 | Office Kaizen & Office 5S |
| 6 | Visual Controls & Metrics / Lean Accounting |
| 7 | Office One-Piece Flow Cells & Office Standard Work |
| 8 | Office Cell Teams & Workforce Flexibility |
| 9 | Office Urgency of Information Flow & Zero Office Waste, Zero Defects |
| 10 | Office Lean Leadership & Lean Leadership Tools |
Registration Details:
This program is delivered on-site for companies and as public enrollment sessions. For current course offerings, click on the link below.
[click to contact us] [click for current training]
Additional topics you might find interesting:
