Lean Office

Waste isn't just found on a manufacturer's shop floor. CITEC offers Lean Assessments, Training and implementation projects that specifically address the wastes found outside of the shop floor. Tremendous opportunities exist in every organization through Lean Office: from hospitals to government to non-production areas of manufacturers.

Lean organizations produce greater value with higher quality in less time. Once found only in high-performing manufacturing facilities, Lean principles are now being applied in many organizations — even non-manufacturers — to realize tremendous improvements. Lean applied to the office can offer even greater improvements to an organization's bottom line.

CITEC's Lean Office services include:


Applying Lean to Office and Administration focuses on the unique application of Lean to an office where processes are not always visible. Using an interactive approach, participants use several tools to learn the best way to see a process, identify waste and how to determine the Lean tools to use to create a more effective administrative organization.

Benefits to your organization:

  • increase operational effectiveness;
  • provide better clarity to job roles and functions;
  • increase process flow; and,
  • improve productivity and profitability.

Contact CITEC
for assistance determining the ideal program for your operation. Or, click on the links above to learn more about the training with implementation programs we offer for your Lean office needs.


CITEC is a not-for-profit business consulting organization driven by a mission to help the small- and medium-sized enterprises in northern New York to thrive, rather than just survive. The depth of our consulting team's expertise and an unbeatable nationwide network of resources will deliver the impacts your business needs to grow strategically, improve profitability and create the competitive advantages you need.

We have proven results exceeding $335-million, so far. Our clients are surveyed by an independent third party upon project completion and have reported amazing impacts to their businesses because of our assistance. On average, working with CITEC provides a return of $120 for every $1 of project cost. [Read about our Impacts & Successes]


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    CITEC Inc.
    Box 8561 Clarkson University
    Potsdam, New York 13699-8561

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