CITEC, Inc. - Manufacturing and Technology Solutions

A recent survey showed the quality most admired in supervisory leaders was taking the time to listen to employees. This training process, based on the premise that listening is a learned process, will improve your listening effectiveness and contribute to more productive interactions with your people.

Understand the facts about listening effectiveness
Practice the principles of problem ownership and its attendant listening obligations
Deliver communications feedback that gets results
Activate effective listening techniques
Practice active listening skills: advancing the benefits and avoiding the pitfalls
Communicate needs and expectations: ineffective versus effective approaches

People who want to advance their communication skills

4 hours

Developing Productive Listening Skills is part of our Organizational Development. Contact Human Resources Analyst Dr. Eric Pellegrino to begin improving your organization today.