CITEC Manufacturing & Technology Solutions

 

Waste #7:  Waiting

Waiting waste is defined as:

Idle time created when waiting for something to happen.

No manager, supervisor, or lead person likes to see an operator standing around or just sitting there waiting. However, there are usually valid reasons why the operator is waiting to perform their task.

Have you ever looked around the production operation and seen build-up of product in one area and completely empty areas somewhere else within the process? Your first thought might be that the empty areas contain really good and efficient operators. This might be the case, but now they are waiting for more work. A customer doesn't want to pay for people to stand around and wait. You don't want to explain why a product delivery is late when you know that on any given day you have operators that are idle.

Waiting waste is like excess inventory in that it is a symptom of process inefficiencies. The root cause(s) of waiting waste must be found and eliminated. Root causes can range from quality issues to automation problems and everything in between. Remember, the next time you see an operator that is idle, it is most likely not their fault. Don't chastise the operator for something out of their control. Instead, give them the power or authority to find and address the root cause(s) in cooperation with their co-workers.

CITEC can help identify the causes and sources of waiting waste within your operation and help your people create solutions.

Contact CITEC's WasteBuster today: Eric Myers.

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