HR Consulting Services

The success of every company depends on having employees who are engaged and connected to the bigger picture goals of your organization. CITEC's expertise in human resources, employee training and leadership coaching help address your company's unique needs to connect the dots that will connect your employees.

You can count on CITEC to help you with the HR & Training needs that will make your business better.

Since our inception in the early 1980's, CITEC has been working with North Country organizations to improve their ability to compete. And, as every business leader knows, it is extremely costly to a business not to have the right employees, with the right skills, doing quality work in the most efficient way.

CITEC's expert business advisors work with you to get the results you need by connecting your business goals with your employees through alignment of your:

  • HR Program
  • Training Strategy
  • Process Improvements / Efficiency
  • Communications


HR Programs / Processes

We can help you attract and retain the talent necessary to achieve your goals.

  • Policy Review / Development
  • Employee Selection
  • Rewards / Compensation System
  • Performance Management


Training Strategy

Establish a process that gives employees the skills necessary for success.

  • Leadership Training & Executive Coaching: Do your leaders know how to coach and mentor?
    Do they understand the legal requirements of managers in New York State?
  • Supervisor Skills: Do your supervisors truly understand their role in your organization?
    Do they know how to effectively motivate, give feedback and grow their teams?
  • Assessments: Do you know what skills your employees have and will need in the future?
    Would a customized plan for each employee get them to the level needed?


Process Improvement

Whether it is lean tools, quality improvements or safety, we'll work with you to establish the right system.

  • Facilitation of Lead Team or Steering Committee ... to keep the process on track.
  • Identifying waste / lean opportunities in office and HR processes.
  • Change Management Coaching ... to ensure changes are on time, on budget and sustainable.

A great place to start is with CITEC's HR Assess & Assist service to find out where your organization may have HR issues that require attention.  Contact CITEC Business Advisor & HR expert Debi Pettit today to schedule a time to meet and learn more about how we can help your organization.

Use the links at left to learn more about some of CITEC's specific programs. If you need something that is not listed here, we can get it for you through our network of resources ... just contact us.


In addition to the HR expertise of CITEC's staff, we are also one of the founding members and a proud partner in the North Country HR Consortium. The NCHRC is a membership organization that brings together resources from all facets of HR -- legal, staffing and recruitment, employee assistance services, training, compliance, etc. -- to address the HR needs of businesses located in New York State's Franklin, Clinton & Essex Counties. Click Here to visit the website for more information.


CITEC is a not-for-profit business consulting organization driven by a mission to help the small- and medium-sized enterprises in northern New York to thrive. The depth of our consulting team's expertise and an unbeatable nationwide network of resources will deliver the impacts your business needs to grow strategically, improve profitability, and create the competitive advantages you need.

We have proven results. Our clients are surveyed by an independent third party upon project completion and have reported amazing impacts to their businesses because of our assistance. On average, working with CITEC provides a return of $71 for every $1 of project cost.


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    CITEC Inc.
    Box 8561 Clarkson University
    Potsdam, New York 13699-8561