Our Team

John Zielinski
Executive Director

518-907-4929 (Plattsburgh office)
315-907-1257 (Potsdam office)
518-414-6157 (mobile)

John Zielinski's diverse background includes ten years of healthcare operations leadership at Champlain Valley Physicians Hospital, and 16 years in manufacturing in finance, business systems, project management and operational excellence. His list of accomplishments also includes eight years as an entrepreneurial principle in the software/system design and consulting sector.

Steve Lockwood

Business Development Director

315-646-5211 office

315-777-0556 cell


Steve Lockwood brings his leadership experience in manufacturing and sales to connect CITEC's clients with resources to grow their businesses.


Steve worked as a CITEC Business Advisor before leaving to join Citizen Advocates as Director of Vocational Programs in 2014. Prior to that he held various positions at Camoplast/Rockland, Multina USA, and General Motors.

Steve's expertise will help you evaluate your company's needs and determine the next steps to solving problems and increasing profitability.

Sharon Van Auken
Business Advisor

518-907-4481 office
518-651-1902 cell

Sharon Van Auken is CITEC Business Solutions' human resource specialist, assisting businesses with HR training, documentation and compliance. Her experience spans diverse fields including financial services, energy research, hospitality and tourism, and higher education. She has served as a corporate trainer, instructional designer and technical editor, and has held Human Resource Director positions for 13 years.

George Mauch
Business Advisor

George Mauch

315-268-3778 x24
315-244-7881 cell

George has spent more than 30 years in manufacturing during which time he has developed extensive experience in management, leadership and finance. As a CITEC Business Advisor, George works with companies on Lean conversion, business plans, budgets, and forecasts for effectively improving profitability.

Lean Green Belt

Kate Chepeleff
Business Advisor

315-268-3778 x28
315-252-4890 cell


Kate is a project / process engineer with 20 years in heavy industry and manufacturing. She is a certified Lean Green Belt and Six Sigma Black Belt with strong communication skills, and is recognized for her leadership in continuous improvement. In addition to training program development and delivery, she works with clients on change management, new equipment testing and installation, and corporate standards and auditing.

Mechanical Engineer, Lean Green Belt, Six Sigma Black Belt

Aviva Gold
Marketing and Communications

315-268-3778 x23
315-323-1703 cell

Aviva joins CITEC with a background in media production, graphic design, management, and development. She is known for forging comprehensive communication strategies that focus on goals and results.

Mila Peters
Accounting and Office Manager

315-268-3778 x22
315-268-3508 (fax)

Mila is an innovative accounting professional with more than 15 years of experience in diverse industries including banking, third party card processing, for profit and nonprofit business, and manufacturing. Her expertise is in areas of management reporting, budgeting, forecasting, internal controls, procedures, revenue recognition, variance analysis, p&l, and balance sheets.

Ellie Newvine
Office Assistant

315-268-3778 x21

Touch base with Ellie for accounts payable/receivable and event assistance.


CITEC is a not-for-profit business consulting organization driven by a mission to help the small- and medium-sized enterprises in northern New York to thrive. The depth of our consulting team's expertise and an unbeatable nationwide network of resources will deliver the impacts your business needs to grow strategically, improve profitability, and create the competitive advantages you need.

We have proven results. Our clients are surveyed by an independent third party upon project completion and have reported amazing impacts to their businesses because of our assistance. On average, working with CITEC provides a return of $71 for every $1 of project cost.


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    CITEC Inc.
    Box 8561 Clarkson University
    Potsdam, New York 13699-8561