Building stronger teams and smarter operations
across New York's North Country

CITEC is a not-for-profit consulting and training organization serving manufacturers and other employers across New York's North Country. We focus on workforce development, leadership, lean/operational excellence, and HR training so you can find, keep, and grow the people who power your business.

Talk with CITEC

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BUILDING STRONGER TEAMS AND SMARTER OPERATIONS ACROSS NEW YORK'S NORTH COUNTRY

Talk with CITEC

Explore our Services

Serving New York's seven-county North Country since

1983

Not-for-profit organization dedicated to helping North Country employers succeed

Decades of experience training thousands of employees at dozens of companies

Connected to a nationwide network of specialists for expertise beyond our team

What we help you improve

CITEC concentrates on a core set of services that directly support your workforce and operations.

Workforce Development

Practical training and development for entry-level and incumbent workers so they get up to speed faster, work more safely, and stay longer.

Leadership Development

Supervisor and manager training that strengthens communication, coaching, and problem-solving — improving team performance and reducing turnover.

Lean & Operational Excellence

Hands-on support to reduce waste, improve quality, and increase throughput using proven lean and continuous improvement tools tailored to your operation.

HR Training & Support

Help with HR fundamentals — hiring, onboarding, documentation, and basic compliance — especially useful for organizations without in-house HR.

CITEC primarily serves small and medium manufacturers but also works with other North Country employers who want better performance from their people and processes.

Who we work with

CITEC serves organizations across the seven-county North Country region — Jefferson, Lewis, Clinton, St. Lawrence, Essex, Franklin, and Hamilton counties. Our clients include manufacturers in sectors such as transportation equipment, food and beverage, forest products, and fabricated metals, as well as other employers in professional services, construction, and nonprofits.

"CITEC has been a trusted partner of Plattco for many years, supporting nearly every department across our organization. They consistently bring valuable resources to our attention — often ones we would not have known existed — and help us navigate how to access and utilize them effectively."

Attribution: Plattco Corporation

Why CITEC?

For more than 40 years, CITEC has helped North Country employers strengthen their workforce and operations as a trusted not-for-profit partner. Our focused local team connects you with deep expertise here in the North Country and, when your challenge calls for it, access to a nationwide network of specialists and resources.

Our Story